Drivers

Frequently Asked Questions

What is NVIDIA GPU Reader?
How does the GPU Reader work?
Troubleshooting
How do I run the GPU Reader?
Can I delete the Java applet after NVIDIA GPU Reader has finished analyzing my computer?
What information is collected?
Why are non-GPU related specifications read?
Is any personally identifiable information collected?
What Operating Systems and Browsers does the NVIDIA GPU Reader work with?
Is the NVIDIA GPU Reader supported for my Mac?
How do I determine my system's GPU?
 
What is NVIDIA GPU Reader?

NVIDIA GPU Reader is a web-based applet that identifies your GPU and finds the latest graphics driver for your GPU.

How does the GPU reader work?

A small Java Applet is downloaded the first time you run the service. This Java Applet only looks at and verifies your system components when you instruct it to do so from the website. This system information is then used to determine the best driver for your GPU.

Troubleshooting
  • We could not detect your GPU
    • Try Manual Driver Search. If you are not sure what GPU your system contains, reference the question, how do i determine my system's GPU.
  • We had an issue detecting your GPU
    • A typical resolution for the GPU detection to fail is an invalid java installation, we recommend you try re-installing java.
    • Try re-installing NVIDIA's GPU Reader.
      • If you are using Internet Explorer, make sure you accepted the installation of an add-on.
      • If you are using Firefox or Chrome, ensure that you have java installed.
    • If you are using Firefox or Chrome, ensure that you have java installed.
    • If the above solutions do not work, please try Manual Driver Search. If you are not sure what GPU your system contains, reference the question, how do i determine my system's GPU.
How do I run the GPU Reader?

Depending on your browser and security settings, you may have to execute the following:

- IE

  • Click Auto-detect your GPU.
  • If you do not have Java installed, follow the Java link for installation and then return to GeForce.com Drivers page.
  • Re-Click Auto-detect your GPU.
  • A GPU Reader install window will appear, select Install.
  • GPU Reader will initiate the scan.

- Firefox

  • Click Auto-detect your GPU.
  • If you do not have Java installed, follow the Java link for installation and then return to GeForce.com Drivers page.
  • Re-Click Auto-detect your GPU.
  • A GPU Reader install window will appear, select Install.
  • GPU Reader will initiate the scan.

- Chrome

  • Click Auto-detect your GPU.
  • If you do not have Java installed, follow the Java link for installation and then return to the Auto-Detect Page.
  • Re-Click Auto-detect your GPU.
  • A GPU Reader install window will appear, select Install.
  • GPU Reader will initiate the scan.

 

Can I remove NVIDIA GPU Reader from my system?

Yes the NVIDIA GPU Reader can be removed from your system at any time. Follow the steps below for your particular browser.

- IE 7

  • Close IE and reopen
  • Go to 'Tools --> Manage Add-ons' and select Enable to Disable Add-ons
  • Select from the Show drop-down Downloaded ActiveX Controls
  • Highlight GPU Reader Class and click Delete button
  • You may have to select continue on the User Account control window.

- IE 8

  • Close IE and reopen
  • In IE go to 'Tools --> Manage Add-ons' and show Download Controls
  • Highlight GPU Reader Class and click More Information link
  • A More Information window will appear, click Remove button

- Firefox

  • Select Start Menu
  • Go to Control Panel
  • Select the JAVA icon
  • Under the General tab VIEW the Temporary Internet files
  • Select GPU Reader and select Delete

 

What information is read by GPU Reader?

GPU Reader collects hardware and system software information only, such as CPU, CPU speed, OS version, RAM, Video Card, Sound Card, DirectX version, etc. NVIDIA does not collect any personally identifiable information.

Why are non-GPU related specifications read?

In future versions of GPU Reader, we hope to report whether your system will support a given game or application.

Is any personally identifiable information collected?

No. There is no personally identifiable information collected. NVIDIA only collects hardware and system software information.

What Operating Systems and Browsers does the NVIDIA GPU Reader work with?

Currently, the NVIDIA GPU Reader works with Windows 2000, XP, 2003, Media Center, Vista and 7. For Windows, the Browsers you need are either Internet Explorer 7 and higher or a Mozilla based browser (Firefox, Netscape, etc.) with Java 1.6 and higher.

Enabling NPAPI in Chrome Version 42 and later
http://www.java.com/en/download/faq/chrome.xml#npapichrome

Is the NVIDIA GPU Reader supported for my Mac?

Currently NVIDIA's GPU Reader is not supported on the Mac OS.

How do I determine my system's GPU?

There are two possible ways to identify your GPU manually.

  • If no NVIDIA driver is installed:
    • Open Device Manager in the Windows Control Panel
    • Open Display Adapter
    • The GeForce shown will be your GPU
  • If NVIDIA driver is installed:
    • Right click the desktop and open NVIDIA Control Panel
    • Click System Information in the bottom left corner
    • In the Display tab your GPU is listed in the Components column